Convoso Auto-Create Lead

The Problem

After an agent selects a disposition in Convoso, creating the follow-up lead record requires a manual click on the “Create Lead” button — one extra step repeated after every relevant call.

The Fix

A content script watches the Convoso UI for the disposition-complete state and fires the same click event the agent would, removing the manual step without touching Convoso’s API or server side.

Read the full technical write-up