Solutions Gallery
Operational browser extensions and small workflow tools. Each card links to the Chrome Web Store listing and, where available, to the deeper technical write-up in Projects.
Data Bridge
Extracts agent performance reports from Zoom and Convoso into clean, clipboard-ready TSV. Sanitizes null values, normalizes durations to HH:MM:SS, and alphabetizes agent lists to match fixed master sheets.
Convoso Team Optimizer
Reorganizes Convoso's flat live agent monitor into grouped team sections using deterministic User ID + Extension matching and CSS flex-order, so it survives the dashboard's own high-frequency updates.
Convoso Auto-Create Lead
Browser content script that detects when a Convoso call is dispositioned and triggers the 'Create Lead' action automatically — no API credentials required.
Convoso Insight Lens
Injects APPT % and LXFER % columns directly into Convoso's existing report tables, with color-coded thresholds and CSV export. All processing stays local in the browser.
Chrome Auto-Refresh
Per-tab auto-refresh that survives tab suspension and Manifest V3 service worker restarts, with a live countdown badge and 65 passing tests.
Telesero Auto-Pauser
My first published Chrome extension. Automatically checks the 'PAUSE AGENT DIALING' checkbox on the Telesero Suite between calls; v1.0.1 fixed a real hang-up-button interference bug.