Telesero Auto-Pauser

Telesero Auto-Pauser is my first published Chrome extension — a small, focused tool that automatically checks the “PAUSE AGENT DIALING” checkbox on the Telesero Suite platform.

The Problem

Between calls, Telesero agents manually check a “PAUSE AGENT DIALING” checkbox to stop new calls from routing to them, then uncheck it to resume. It’s a small, repeated manual action — easy to forget, easy to mistime.

The Fix

The extension detects the relevant workflow state on the Telesero dashboard and checks the pause checkbox automatically, removing the manual step without changing how the underlying platform works.

A Real Bug, Fixed

Version 1.0.1 fixed a specific interference issue with the hang-up button — the auto-pause logic was triggering in a way that conflicted with ending a call manually. Small extensions still have real edge cases; finding and fixing this one is what version 1.0.1 actually shipped.

Why This One Matters to Me

This was the first Chrome extension I ever published — small in scope, but a real, working tool solving a real workflow annoyance I saw agents deal with directly.

Download & Install

Chrome Web Store: Telesero Auto-Pauser — 5.0 rating, 5 ratings

Version 1.0.1. My first published Chrome extension.